AO Suntory World Whisky

You must be 21 years and up to visit this site. Please carefully read the following terms and conditions before using our website. Your use of this site in any way indicates your acceptance and acknowledgment of the provisions stated below. If you do not accept these terms and conditions completely, and if you are not over the age of 21, please do not use this website.

Drinksi.com (referred to as the "Website" or "Site") is an online store owned and operated by Drinksi, a California company (referred to as "Drinksi"). Prices are subject to change without prior notice. Drinksi is not responsible for typographical errors and reserves the right to correct pricing inaccuracies at its sole discretion. Drinksi also reserves the right to modify these terms and conditions at any time. By continuing to use the Website after any such changes, you acknowledge your acceptance of the revised terms and their applicability to you. If you do not agree to these terms and conditions, please refrain from using this Website. In the event of any breach of these terms and conditions, and if you are not over the age of 21, your right to use this Website will be automatically terminated.

All headings, titles, or captions in these terms and conditions are provided for convenience only and do not affect the interpretation or construction of any provisions contained herein. The terms "including" or "include" should be understood to mean "including without limitation" or "include without limitation," as appropriate.

This Return and Exchange Policy ("Return and Exchange Policy") should be read in conjunction with the Terms of Service, Privacy Policy, and Shipping Policy, all of which can be found at Drinksi.com.

• Drinksi does not offer any refunds or returns. All sales are final. In exceptional circumstances, if a refund is approved, a restocking fee of fifty percent (50%) will be deducted from your refund. Shipping costs will not be refunded. If the product was originally shipped free of charge as part of a promotion, a deduction of fifty dollars ($50.00) will be made from the refund to cover shipping and handling expenses.
• Failed Delivery Attempts. If you fail to receive your order after the designated number of delivery attempts as per the shipping agency's policies, and the product is returned to Drinksi, a restocking fee of thirty percent (30%) will be deducted from your refund. Shipping costs will not be refunded. If the product was originally shipped free of charge as part of a promotion, a deduction of fifty dollars ($50.00) will be made from the refund to cover shipping and handling expenses. If the package is returned to Drinksi in a damaged condition due to failed delivery attempts or refusal of delivery, you will be responsible for the full cost of the order.
• Exchanges and Store Credit. Exchanges and Store Credit will be evaluated on a case-by-case basis and are subject to the following conditions:

1. Damaged Product. If you receive a significantly damaged product, you may qualify for an identical replacement if the product is in stock and you purchased Drinksi shipping insurance during checkout. If the product is no longer available, you may be eligible for store credit equal to the purchase price of the damaged item, including shipping costs.
2. Incorrect Orders. In the event that the product you received differs from the item specified on your order receipt, we will arrange for the shipment of the correct item that corresponds to your receipt once we have received the incorrect item back using a return label provided by Drinksi. If the correct item is no longer available, we will provide you with store credit equal to the purchase price of the incorrect item.

• All sales are considered final. If you require cancellation of an order that has not been packaged or shipped, we may, at our discretion, issue a refund, subject to a restocking fee of 15 percent (15%).

Should you have any inquiries or concerns regarding our Return & Exchange Policy, please direct your communication via email to support@drinksi.com.

You must be 21 years and up to visit this site. Please carefully read the following terms and conditions before using our website. Your use of this site in any way indicates your acceptance and acknowledgment of the provisions stated below. If you do not accept these terms and conditions completely, and if you are not over the age of 21, please do not use this website.

Thank you for visiting Drinksi.com. Please read the following Shipping Policy carefully before using our website. By using our website, you acknowledge and accept the provisions outlined below. If you do not agree with this Shipping Policy, please refrain from using our website.

Drinksi.com is an online store operated by Drinksi, a California company ("Drinksi"). Please note that all prices are subject to change without notice. Drinksi is not responsible for typographical errors and reserves the right to correct any incorrect pricing at its discretion. Drinksi also reserves the right to modify these terms and conditions at any time. Your continued use of the website after any changes are made indicates your acceptance of the revised terms.

If you are under the age of 21, you are not permitted to use this website. By accessing or using this website, you represent and warrant that you are at least 21 years old. If you breach any of these terms and conditions and are found to be under the age of 21, your right to use this website will be automatically terminated.

Please note that all captions, titles, or section headings in these terms and conditions are provided for convenience and do not affect the interpretation or construction of any provisions. The term "including" or "include" shall be construed to mean "including without limitation" or "include without limitation," as applicable.

This Shipping Policy should be read in conjunction with the Terms of Service, Privacy Policy, and Return and Exchange Policy, which can all be found on Drinksi.com.

Shipping Policy

Please review the following shipping policy before making a purchase on Drinksi.com:

1. Drinksi Shipping Insurance: To cover lost, stolen, or damaged shipments, it is required to purchase Drinksi Insurance at the time of checkout.
2. Spillage, Minor Damage, and Cosmetic Defects: Please note that minor damage or cosmetic defects may occur during transit. Drinksi is not responsible for such minor damage.
3. Lost Shipments: Drinksi is not responsible for any lost shipments, including packages lost due to hold requests or delivery rescheduling.
4. Returned Packages: If a package is returned due to a failed delivery attempt, a 30% restocking fee will be deducted from your refund. Shipping costs will not be refunded.
5. Damaged Packages upon Return: If a package is returned to Drinksi due to failed delivery attempts or refusal of delivery and is damaged in the process, you will be responsible for the full cost of the order.
6. Age Requirement: You must be at least 21 years of age to place an order, and a signature of someone at least 21 years of age is required upon delivery.
7. Compliance with Local and State Laws: The customer is solely responsible for the shipment of alcohol and must abide by their local and state laws regarding the purchase and delivery of alcoholic beverages.

Processing and Shipping Time

1. All orders placed Monday through Friday will be shipped out within 1-9 business days.
2. Ground shipments placed Monday through Friday before 4pm PST will be shipped out within 1-9 business days (During the holiday season, processing may take longer).
3. Express shipments placed Monday through Friday before 4pm PST will be shipped out the following business day (During the holiday season, processing may take longer).
4. Orders placed on Friday after business hours, Saturday, or Sunday will be shipped out within 1-9 business days from the following Monday.

Warehouse Location

Our warehouse is located in Southern California.

International Shipping

We do not ship outside the United States. We only provide shipping within the U.S.

Please note that these terms and conditions are subject to change. It is recommended to review the most current version of the Shipping Policy before making a purchase.

P.O. Box Shipping Restriction

Drinksi does not ship to P.O. boxes under any circumstances. Please provide a valid physical address for delivery.

Purchase of Alcoholic Beverages

By placing an order, you confirm that you are at least 21 years old and authorize Drinksi to charge your credit card for the total amount of your order.

Personal Consumption

You acknowledge that all items purchased on the Site are for personal consumption and not for resale. Sales tax will be charged based on the requirements of your state. If you reside in California, California sales tax will be assessed. Any additional local taxes imposed by your state will also be your responsibility.

Out-of-Stock Items

If an item you ordered is out of stock, you will be refunded for the portion of your order that includes the out-of-stock item.

Address Change Requests

If you need to change the shipping address after placing an order, please make the request promptly. Drinksi will make a good faith effort to accommodate the request, but there is no guarantee that the address change can be accomplished. Any fees or costs associated with an address change request will be passed on to the customer.

Please note that these terms and conditions regarding the purchase of alcoholic beverages are important, and by placing an order, you are acknowledging and agreeing to these terms.
Title to Goods

The ownership of the goods purchased on the Site transfers to you in the State of California when the common carrier picks up the goods for delivery. Your ownership is established once your payment has been processed, received, and any necessary holds have been cleared.

Shipping Laws

It is your responsibility to comply with all State and local laws, rules, and regulations regarding the receipt of alcoholic beverages from out of state. You confirm that you have obtained any required permissions, paid any necessary fees, worked through properly licensed intermediaries (where required), and are legally entitled to take possession of the alcoholic beverages. You also represent that you and the person accepting the delivery are at least 21 years old.

Appointment of Common Carrier

By making a purchase on the Site, you are requesting Drinksi to appoint a common carrier and arrange transportation on your behalf for the delivery of alcoholic beverages and other merchandise. By using this service, you affirm that you are in compliance with local and State laws regarding the purchase, transportation, and delivery of alcoholic beverages. Drinksi provides a list of states where common carriers have indicated their willingness to deliver alcohol, but it does not guarantee the legality of shipping alcoholic beverages to your state. You are solely responsible for complying with all laws regarding shipments to your state, and you agree to indemnify and hold harmless Drinksi and its agents, officers, directors, shareholders, and employees from any claims, demands, damages, or liability arising from the shipment of alcoholic beverages to your state.

Change in Shipping Laws

If the laws of your state change after you have placed an order, making it illegal for you to import alcoholic beverages, you may return the order for a full refund. However, you must provide proof of the regulations pertaining to the law changes to Drinksi and its counsel. Returns must be made in accordance with California law, and returns across state lines are not permitted. Once an order has shipped and title to the goods has passed to you, no refund can be issued.

Please note that the shipping and legal requirements surrounding the purchase and shipment of alcoholic beverages can be complex, and it is your responsibility to understand and comply with applicable laws.
Shipment Method, Timing, and Delivery

Drinksi ships its products from California, where its warehouse is located. While efforts are made to fulfill orders promptly, the average shipping time is 1-5 days, and you should allow at least 8-10 days for delivery. Shipping charges are calculated based on factors such as weight, destination, and delivery method.

Adult Signature Requirement

All delivered products must be signed for by an adult over the age of 21. Deliveries will not be left at any address or with any individual without obtaining such a signature. It is your responsibility to check your order immediately upon delivery. Any missing or incorrect items must be reported within three (3) business days from the date of delivery.

Incorrect Item Shipment

If an incorrect item was shipped, you need to submit a photo of the sealed bottle along with your receipt or order number in an email to Drinksi. If you do not receive a response within 14 days, you can send another email from a different email address if possible.

Failed Delivery Attempts

If you fail to receive your order after the allocated number of delivery attempts as per the shipping agency's policies, and the product is returned to Drinksi, a 30% restocking fee will be deducted from your refund. Shipping costs will not be refunded. If the product was initially shipped free of charge due to promotions, a $50.00 deduction will be made from the refund for shipping and handling. If the package is returned to Drinksi damaged due to failed delivery attempts or refusal of delivery, you will be responsible for the full cost of the order.

Damaged Items

Drinksi takes precautions to ensure proper packaging and safe delivery of your order. Orders are shipped in durable boxes and packaged with foam cushioning for bottle protection. However, if your order includes original manufacturer packaging or non-conventional shaped bottles, they may be packed differently but securely, at Drinksi's discretion. During extreme weather conditions, you are responsible for notifying Drinksi of any special requests to hold and postpone your order.

It's important to thoroughly review and follow the guidelines provided by Drinksi to ensure a smooth shipping and delivery process and to address any issues that may arise.

Limitation of Liability

Drinksi will not be held liable for any incidental, consequential, indirect, special, or punitive damages arising from your access to or use of the Website, regardless of whether Drinksi has been advised of the possibility of such damages. Drinksi reserves the right to change any information on the Website at its sole discretion. If you do not agree with the terms and conditions of the Website or its content, you should refrain from using the Website. Your sole remedy against Drinksi is to discontinue using the Site, and any damages against Drinksi are limited to the dollar value of the order placed by you.

Disclaimer of Warranties

While efforts have been made to maintain the accuracy of the Website, Drinksi disclaims all liability for any errors or omissions in the information contained on the Website. The information is provided "AS IS" and without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability or fitness for a particular purpose.

Force Majeure

Drinksi will not be considered in default or in breach of any provision if its performance is delayed or interrupted due to acts of God, civil or military authorities, civil disturbances, wars, strikes or other labor disputes, fires, or other catastrophes or occurrences beyond Drinksi's reasonable control.

All sales are final

All sales are considered final. Refunds may be issued at the discretion of Drinksi for orders that have not yet been packaged or shipped, subject to a 15% restocking fee.

Legality and Validity

If any provision or application of these terms and conditions is held invalid, illegal, or unenforceable by a court of competent jurisdiction, it will not affect the validity or enforceability of any other provision or application. The parties will make efforts to fulfill the intent of the severed provision to the extent permitted by law.

It is important to carefully review and understand these terms and conditions, as they govern your use of the Drinksi Website and the associated services.

Contact Information

If you have any questions or concerns about the Shipping Policy, you can contact us by sending an email to support@drinksi.com. We will strive to respond to your inquiry as promptly as possible.